Order guide

Shipping policy

Straightforward dispatch, useful tracking, and free standard shipping on every order.

Order processing

In-stock orders are usually packed within 1–2 business days. Orders placed on weekends or holidays begin processing on the next business day. During launches and seasonal peaks, dispatch may take a little longer; we will email you if an unusual delay affects your order.

You will receive an order confirmation after checkout and a second email with tracking details once the carrier has scanned your package.

Rates and delivery

Standard shipping is free on every order. Any available expedited services and their exact prices appear at checkout before you place the order.

Standard U.S. delivery typically takes 3–7 business days after dispatch. Carrier estimates are not guarantees, and remote areas, severe weather, or seasonal volume can add transit time.

Destinations and address changes

We currently ship to addresses in United States. Any destinations available for your cart will be shown at checkout. International recipients are responsible for duties, taxes, and import fees unless checkout explicitly states otherwise.

Check your address carefully before submitting an order. If it needs to change, contact us immediately. We can update an address only before the order has entered carrier transit.

Delayed, lost, or damaged packages

Tracking can take up to 48 hours to update after dispatch. If it has not moved for five business days, or if your parcel arrives damaged,contact customer supportwith your order number and, for damage, clear photos of the item and packaging. We will help investigate and make a covered issue right.

Packages marked delivered should first be checked with household members, nearby safe locations, and the carrier. We cannot replace orders sent to an address entered incorrectly at checkout.

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